Shipping and Pick-up Options and Returns

Economical Flat-rate shipping works this way:

  • Zone 1 (PA, and states that touch PA) ship flat-rate at $7.99 or Free Shipping at minimum $75.00 order.
  • Zone 2 (Yellow) ship flat-rate at $9.99
  • Zone 3 (Green) ships flat-rate at $12.99
  • Zone 4 (Blue) ships flat-rate at $14.99
  • Zone 5 (Purple) Shipping to AK and HI flat-rate at $19.99

Free In-Store pick-up is available at either store. Order online and we’ll notify you when it’s ready for pick-up. With that notification you’ll also receive a phone number to call the store and we’ll bring it to your car if that’s most convenient for you. Customer Service Baby!

And no matter which option you choose, have it professionally gift wrapped free!

We try hard to prepare your order on the day it’s ordered and ship within one day. You will receive email notification of our shipment and order readiness. Thanks for keeping it local!

*Some items are too large for standard shipping and will appear as In-Store pick-up only.

Our Return Policy is very simple:
If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item minus shipping costs. Please cal the store at 724.933.0060 for a return authorization number.

About Us

Castle Toys & Games currently operates in two Western Pennsylvania locations offering creativity, imagination and adventure! Our neighbors often bring their friends and out-of-town guests to experience what they call “the best toy store around Pittsburgh.” While we’re aiming to be the best toy store in the WORLD, we do love the local hype!